You need russification of your
Windows machine if you can't work in Cyrillic.
Can you write in Russian with
the keyboard? Can you work with Cyrillic
character on your computer? Have you enabled Cyrillic on your
Windows machine?You can test to see
if russification of your PC is made. You can see
this if you go to the control panel. Look there and see if you
can find Russian as one of the keyboard that can be added.
If this is not the case you should russify your computer
by install this from your windows set-up software or if you
are connected to a network you should ask your system
administrator.
Can you read Russian
emails or can you view Russian Web pages?
If not and if you work with Explorer and Outlook you can
go to windows update and see if you find update information
about Cyrillic characters.
Here is a useful link on how to Russify Windows Computers!
Cyrillic (Russian): instructions for Windows and
Internet!